Warranty Policy
At Inspiration R us, we take pride in the quality and craftsmanship of our furniture and home décor. That’s why we offer warranty coverage on selected items to give you peace of mind after your purchase.
Warranty Duration
The warranty period varies depending on the product category:
- Wooden Furniture: 12-month warranty against manufacturing defects.
- Sofas & Chairs: 12-month warranty covering the internal frame.
- Mattresses: 3–5 years warranty, depending on the type (specified in the product description).
- Accessories & Soft Furnishings (rugs, curtains, cushions): No warranty unless a manufacturing defect is found upon delivery.
What the Warranty Covers
The warranty covers manufacturing defects such as:
- Cracks, splits, or instability in the furniture structure.
- Malfunctioning hinges or mechanical parts.
- Internal defects not caused by misuse or improper assembly.
What the Warranty Does Not Cover
- Damage resulting from misuse, negligence, or accidents.
- Issues caused by third-party delivery or installation.
- Natural wear and tear or changes in material appearance over time (e.g., fading).
- Damage from spills, heat, sharp objects, or pets.
- Clearance or "as-is" items sold without warranty.
How to Claim Warranty
Contact our customer service team at:
Phone: +974 7400 5252
Email: info@inspirationrus.com
Provide the following:
- Order number or invoice.
- Clear photos of the product and the issue.
- A brief description of the problem.
Our team will review your case and advise on the next steps—repair, replacement, or compensation—based on the product condition and warranty status.
Important Notes
- Inspiration R us reserves the right to determine whether the issue falls under warranty coverage.
- If the same product is no longer available, we will offer a similar alternative or issue a store credit.
📌 We’re here to support you!
Your satisfaction is our priority, and we’re committed to ensuring a smooth post-purchase experience.
